Customer Service Representative

Key Responsibilities:

• Respond to customer queries via phone, email, or chat.
• Resolve product or service issues promptly.
• Maintain customer records and document interactions.
• Follow up with customers to ensure satisfaction.
• Collaborate with internal teams to improve customer experience.

Qualifications:

• High school diploma or equivalent; further education is a plus.
• Previous customer service experience preferred.
• Strong communication and problem-solving skills.
• Patience, empathy, and a customer-focused attitude.
• Ability to work in a fast-paced environment.